Need insights from this business case faster? Check out our Q&A summary below:

  1. What is the business challenge for the university?  
    One of America’s top 100 universities has a problem – around 5% of its outbound calls are tagged as spam and an additional 15% originate from telephone numbers with no reputation. With a quarter of calls being marked as spam, many calls are going unanswered or being blocked by carrier networks.
  2. How did ĢƵ identify the issue?  
    ĢƵ analyzed the university’s two main telephone numbers – a 1-800 number and a local line – and discovered the significant numbers of calls being flagged as spam against industry data.
  3. What is the recommended solution?  
    Voice channel protection solutions such as ĢƵ Enterprise Branded Calling, ĢƵ Enterprise Authentication and Spoof Protection and Telephone Number Reputation Monitoring can help the university to transform its outbound calling operations.

Download the Business Case to learn more.

Contact Us

ĢƵ Enterprise Branded Calling helps improve call answer and conversion rates, achieve better call durations and gives you a competitive advantage. Fill out this short form for more information from a ĢƵ representative about how branded caller ID can help you and your business succeed.

    First Name

    Last Name

    Email

    Company

    Country

    Phone

    Number of Outbound business calls made per month

    Communication Preference

    Please select yes if you would like to receive the latest news from ĢƵ.

    By entering your personal information on this form and clicking on the “Submit” button, you are giving ĢƵ permission to use the personal information you submit for the purposes set forth in our ĢƵ Group Privacy Policy.

     Discover more about how the ĢƵ Enterprise Product Suite can help protect your organization.